FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS
Welcome to the Atlas Goods LLC FAQ page. Our goal is to provide you with clear information so that your shopping experience can go smoothly. If you have any additional questions, please feel free to contact our customer service team.

1. Order Inquiries
   1.1 How do I place an order?
   You can complete an order by browsing our website, selecting the desired products, adding them to the shopping cart, and then following the checkout process. 1.2 How do I check the status of my order?
   After you place an order, you will receive a confirmation email. You can track the status of your order through the link in the email or log in to your account to view your order history.
2. Payment Information
   2.1 What payment methods can I use?
   We accept a variety of payment methods, including credit cards, debit cards, and PayPal. All available payment options will be displayed at checkout.
   2.2 Will there be additional taxes?
   Depending on your shipping address, applicable taxes may be charged. These charges will be automatically calculated and displayed during checkout.
3. Shipping and Delivery
   3.1 How much does shipping cost?
   Shipping costs vary depending on your order total and shipping address. All shipping costs will be calculated and displayed during checkout.
   3.2 How long will it take to receive my order?
   Standard delivery usually takes 5-10 business days, but may vary depending on your region and factors such as weather.
4. Return Policy
   4.1 How do I request a refund?
   If you are not satisfied with the product, please contact us within 30 days of receiving it. The product must be unused and in good condition. Please refer to our refund policy for more details.
   4.2 How long will it take for my refund to be processed?
   Once we receive your return and confirm that it is eligible, the refund will be processed within 5-10 business days and returned to your original payment method.
5. Product Information
   5.1 How can I get more information about a product?
   You can browse detailed information about each product on our website, including specifications, descriptions and customer reviews. For more information, please contact our customer service team.
   5.2 Does the product come with a warranty?
   Some products may come with a manufacturer’s warranty. Please check the product description or contact customer service for more information.
6. Contact Us
   You can contact us via the following methods:
   ●Email: Dalton@daltongoods.com
   ●Phone: 3213361039

Thank you for visiting Atlas Goods LLC! We look forward to providing you with a great shopping experience.