REFUND AND RETURNS POLICY

REFUND AND RETURNS POLICY
Thank you for choosing Atlas Goods LLC! We want you to be satisfied with your purchase. If you need a refund after your purchase, please read the refund terms below carefully.

1. Refund Policy Overview
   We offer a 30-day money-back guarantee from the date the product is delivered. If you are not satisfied with your purchase, you may choose to request a refund, provided that the product meets the following conditions:
   ● The product is unused and in its original packaging.
   ● The product has not been damaged by human factors.
   ● Proof of purchase (such as order confirmation email) must be attached.
2. Refund Request Process
   If you wish to request a refund, please follow the steps below:
3. Contact our customer service team with your order number and the reason for the refund request. You can contact customer service at the following contact information:
   ● Email: Dalton@daltongoods.com
   ● Phone: 3213361039
4. We will contact you within 3 business days after receiving your refund request to confirm the details of the refund and instruct you on how to return the product.
5. Refund Processing
   Once we receive your return and confirm that it is eligible for a refund, we will process your refund as soon as possible. Refunds will be refunded to your original payment method and the processing time is usually 5-10 business days.
6. Situations where refunds are not applicable
   The following situations are not eligible for the refund policy:
   ● Used or damaged items.
   ● More than 30 days after the refund application period.
   ● After-sales special items (such as promotional or discounted items).
7. Other Terms
   ● Atlas Goods LLC reserves the right to modify and adjust the refund policy to the extent permitted by law.
   ● If you have any questions about the refund policy, please feel free to contact us.

Thank you for choosing Atlas Goods LLC, we look forward to providing you with an excellent shopping experience!